Customer service

Welcome to POMAYA's customer service! We are here to help you with everything related to your purchase of clip-in hair extensions.

Contact us

Do you have questions about our products, your order or need help with something else? We are happy to help you!

• Email: info@pomaya.se
• Response time: We aim to respond within 24 hours on weekdays.

Frequently asked questions

You can find many answers in our FAQ section where we collect the most frequently asked questions about:

• Product information and quality
• How to choose the right length and color
• Application and care of clip-in hair extensions
• Ordering and delivery
• Returns and exchanges

Help with your purchase

Not sure which length or color suits you best? Check out our guides:

• Guide to hair extensions
• Find your method
• Color guide
• Hair extensions care

Opening hours

Our customer service is available:

• Monday - Friday: 09:00 - 17:00
• Saturday - Sunday: Closed

We look forward to hearing from you!